Permanent Bracelet and Jewelry Repair - FAQ

The Golden Bond Guarantee

Permanent jewelry is made to stay with you - through workouts and showers, late nights and everyday wear. It's part of your life, and while life happens - our customer first bond doesn’t break. 


A chain can pop, a clasp can catch, a necklace chain can need a little attention. When it does, you're not on your own. Golden Bonds don’t sever just because life happened.

What that Means for You

• Your first re-weld is on us. For all Golden Bond permanent jewelry and in-house chains, your first re-weld service is always free. That's the Golden Bond Guarantee.
  
  

Getting Your Permanent Bracelet Serviced

• Contact us with a photo of your chain or stop by! We'll take care of you and give your chain a deep ultrasonic or silver refresh cleaning before rewelding it to.  From there, you'll be back out the door wearing your Golden Bond Jewelry like nothing happened - and sparkling like day one!
• Book Your Repair Appointment 

Additional re-welds and repairs

• Your first is complimentary. Additional repairs are a small in-house fee to get you re-bonded.



"But I live out of town and can't get to the store!"

•  Not a problem! Contact us and we’ll help set you up with a repair near you - on our dime. 
 

"Do you repair Permanent Jewelry from other companies?"
Yes! Wether it's solid gold, gold fill or sterling silver.

If you have a piece from somewhere else that snagged, snapped or had to be removed - we've still got you! We repar external company welds and chains for a small fee. If you happen to get a new piece from Golden Bond while visiting, your external repair will be on the house.

Repairs on permanent jewelry from other companies run $20–30, depending on the chain, material, and what the fix involves.

Jewelry Cleaning with Repair Services
Keep your shine strong and your story intact. Treat your chain to a quick refresh and a little TLC with our Sparkle Service

✨  The Golden Glow Ultrasonic Clean

Bring back the brilliance. Our professional-grade ultrasonic cleaning gently removes buildup and restores your jewelry’s natural glow—perfect before a big event or after everyday wear.

🔧  Clasped Chain Repairs, Re-Welds and Chain Length Adjustments
We offer secure chain repairs, re-welding for permanent pieces, and seamless fixes for clasped jewelry as well . Lost a charm? We can help with that, too.

📏  Lengthening or Shortening
Need a better fit? We can extend or shorten your bracelet, anklet, or necklace to ensure it feels just right.

Whether it’s restoring a favorite or making your bond feel brand new, we’re here to care for your most meaningful pieces.

Mail-ins Service or book an appointment to guarantee availability.