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Shipping Policy

Thank you for choosing Golden Bond Jewelry! We are committed to delivering your orders as promptly as possible. Please review our shipping policy below for details on processing times and exceptions.

Processing Time

  • Most in-stock items are processed and shipped within 5–7 business days of placing your order.
  • Please note: Business days exclude weekends and holidays.

Custom Orders

  • Custom orders require additional time for production and are not subject to the standard 5–7 business day processing time. Specific timelines for custom pieces will be communicated at the time of purchase.

Shipping Start Date

  • Shipping for all orders will begin on January 15, 2025. Orders placed before this date will be processed starting January 15.

Shipping Carrier & Tracking

  • Once your order has shipped, you will receive an email confirmation with tracking details to monitor the delivery status.

Delays

  • While we strive to meet our processing times, occasional delays may occur due to high order volumes, holidays, or unforeseen circumstances. If your order is delayed, we will notify you as soon as possible.

Sparkle Service

WHAT IS PERMANENT JEWELRY?

Permanent jewelry is a distinct style known for its clasp-free design, custom fit, and secure welding.

Golden Bond presents an array of bracelets, anklets, and necklaces, complemented by an extensive charm collection, allowing you to personalize your permanent jewelry made exclusively for you.

Our chains are crafted from top-tier materials, including high-quality sterling silver and 14k gold-filled metal. The result is a stunning, custom-fit piece designed for everyday durability and elegance.

Final Sale

Please note, permanent jewelry refers to clasp free jewelry, and much like housing foundations can crack - nothing is truly permanent.

All permanent jewelry and premade jewelry are final sale and non refundable. Permanent jewelry is a custom piece made specifically for you, once it's cut it's non refundable.

After 48 hours we are not able to offer a replacement due to the nature of the wearers lifestyle being out of our control.


We offer a 48 hour warranty on all of our permanent jewelry chains. We provide one FREE reweld for any jewelry that has fallen off or has been removed at any point. If the permanent option is no longer working for your lifestyle, we can add a clasp.

Sizing

Recommended sizing
Overtime jewelry can stretch. Metals are all affected by heat. These chain will sit on your skin 24/7, body heat can cause slight stretching.

We use precious metals such as sterling silver, 14k gold filled and solid gold. These metals are much softer than other metals such as iron and steel.

Fitting

What is the proper fit to prevent stretching?

Bracelets - The recommended fit for permanent jewelry is snugged with a small amount of slack (enough to fit a finger) to allow for swelling and some movement. This is to minimize breakage and provide the most comfortable fit. A loose fit that will constantly move around while doing everyday chores and can be annoying.


Anklets - It is highly recommended to place the chain above the ankle bone. This is the area of the foot that has the least amount of flexing when walking or running. Placing the chain right against the bone and underneath will be uncomfortable for the wearer. The chain will rub against the back of the foot and may cause blisters

Jewelry That Lasts

TLC for Your Pieces

Ready To Wear Jewelry

Golden Bond Jewelry pieces are thoughtfully crafted and designed to last. To preserve their original quality and beauty, please follow the care guidelines below:

General Care Guidelines

  • Always store your jewelry in the suede pouch or an airtight jewelry box provided.
  • Avoid exposure to water, chemicals, lotions, perfumes, or direct sunlight to maintain the integrity of your jewelry.
  • Put your jewelry on last when getting ready and remove it first to prevent contact with clothing, hairspray, or cosmetics.
  • Never sleep, bathe, or swim with your jewelry.

Solid Gold Jewelry (14k and Higher)

  • Solid gold pieces are highly durable and ideal for everyday wear, but they still benefit from proper care.
  • Gently clean with warm water, mild soap, and a soft cloth. Avoid abrasive materials that can create fine scratches on the surface.
  • Store in the suede pouch or a jewelry box to prevent tangling or scratching.
  • Avoid exposure to harsh chemicals such as chlorine or cleaning products, which can dull the shine over time.

Gold-Filled, Vermeil, and Sterling Silver Jewelry

  • Gold-Filled Jewelry: Gently wipe with a soft, dry cloth after each wear. Store in a cool, dry place to prevent tarnishing. Avoid excessive polishing, as this can wear down the gold layer.
  • Vermeil Jewelry: Vermeil pieces are gold-plated over sterling silver. Use only a soft, dry cloth to clean. If water spots occur, lightly wipe with a cloth dampened with water and gently dry. Do not use abrasive cleaning agents.
  • Sterling Silver Jewelry: Sterling silver can be cleaned with a silver polishing cloth but should be stored in an airtight box or pouch to prevent tarnishing. Avoid bending or excessive force on clasps and earring posts, as they are more delicate.

Jewelry with Gemstones or Pearls

  • Gemstones and pearls are porous and delicate. Clean gently with a soft, damp cloth and avoid cleaning agents, ultrasonic cleaners, or polishing cloths.
  • Store gemstone and pearl pieces in a separate pouch to prevent scratches. Always keep them dry and away from chemicals, lotions, or perfumes.

Specialty Chains and Plated Metals

  • Specialty chains and plated metals should be wiped gently with a soft cloth and stored in a dry, cool place. Avoid frequent polishing, as this can cause the plating to wear down over time.

Repair Policy

Golden Bond Jewelry is committed to quality, and we stand behind our craftsmanship:

  • Permanent Jewelry Warranty: Permanent jewelry chains are covered under a 48-hour warranty for any weld or chain-related issues. After 48 hours, repairs are subject to standard service fees.
  • Ready-Made Jewelry Warranty:

Please contact info@thegoldenbond.com with your order number and a photo of the damaged item for assistance or a repair quote. Shipping fees apply for repairs outside the warranty period.

We hope these guidelines ensure you enjoy your Golden Bond Jewelry pieces for years to come!

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Everyday Glamour

Price includes welding